Question 1

How do I create an account on ZOQO DEAL?

Accepted Answer

Creating an account is simple and fast. Click on 'Login' in the top header, enter your phone number, and you will receive a one-time verification code (OTP) via WhatsApp or SMS. Once verified, your account is immediately ready to browse, post ads, and chat with buyers and sellers.

Question 2

What is ZOQO DEAL?

Accepted Answer

ZOQO DEAL is Oman's trusted online marketplace where you can buy, sell, and trade across categories like Motors, Real Estate, Jobs, Mobiles & Tablets, Electronics, and Services — all across the Sultanate's 11 governorates.

Question 3

Is ZOQO DEAL available in all governorates of Oman?

Accepted Answer

Yes, ZOQO DEAL is built specifically for Oman and covers all 11 governorates: Muscat, Dhofar, Musandam, Al Buraimi, Al Dakhiliyah, North Al Batinah, South Al Batinah, South Al Sharqiyah, North Al Sharqiyah, Al Dhahirah, and Al Wusta. You can filter listings by your exact city or governorate.

Question 4

How do I contact ZOQO DEAL support?

Accepted Answer

You can reach our dedicated support team via WhatsApp or phone at (+968) 92525149, email us at zoqodeal@gmail.com, or submit a message through our Contact Us page. Our support team is active Sunday through Thursday to assist you.

Question 5

How do I post an ad on ZOQO DEAL?

Accepted Answer

Click the 'Post an ad' button in the top navigation bar. Select your category (Motors, Real Estate, Jobs, Electronics, etc.), add clear photos, write a descriptive title, set your price and location, and submit. Standard ads are approved and live immediately!

Question 6

How do service bookings work?

Accepted Answer

Browse the Services category on ZOQO DEAL to find verified providers across Oman — such as home maintenance, moving, automotive care, photography, and tutoring. Contact the provider directly using in-app chat or phone call to confirm availability, pricing, and schedule your appointment.

Question 7

Can I cancel or reschedule a service booking?

Accepted Answer

Yes. Because bookings are arranged directly between you and the service provider, simply contact the provider through chat or phone as early as possible to adjust your timing or cancel the appointment.

Question 8

Are service providers verified on ZOQO DEAL?

Accepted Answer

We verify provider accounts via phone number and business registrations where applicable. Users can also view ratings, reviews, and detailed portfolios to choose the most reputable professional for their needs.

Question 9

What types of services can I find on ZOQO DEAL?

Accepted Answer

ZOQO DEAL features dozens of local service specialties across Oman, including electrical, plumbing, HVAC maintenance, cleaning, pest control, car towing, moving & storage, web design, wedding photography, and legal advisory.

Question 10

How do I list my business or freelance services?

Accepted Answer

Click 'Post an ad', select 'Services', and pick the subcategory that matches your business. Provide a clear overview of your offerings, business hours, service areas across Oman, and add photos of your previous work to attract more clients.

Question 11

What payment methods are supported on ZOQO DEAL?

Accepted Answer

For ad promotions, premium badges, and featured listings, we accept all major Omani debit cards, credit cards (Visa/Mastercard), and mobile payment methods. For item purchases between individuals, payment terms are agreed directly between the buyer and seller.

Question 12

Is it completely free to post an ad on ZOQO DEAL?

Accepted Answer

Yes! Posting regular classified ads in most categories is 100% free. If you want maximum visibility and faster sales, you can optionally purchase affordable promotion packages to feature your listing at the top of search results.

Frequently Asked Questions

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